Cookies Policy

Cookies are small text files placed on your computer, phone, tablet or other device when you visit a website. They allow the site to recognise your browser and remember certain information. Some cookies last only for your visit and are removed when you close your browser. Others remain for longer, subject to their purpose and the settings available on your device.

We use cookies and similar technologies to help Goodwin Casino operate securely and consistently. They can help us understand how visitors use the site, remember choices you make, and improve the way pages and account services work.

• Keep account and session functions working as you move between pages.
• Remember choices such as language, display or cookie preferences.
• Help us identify errors, measure page performance and understand how the site is used.
• Support communications and advertising activity where this is permitted and, where required, you have given consent.

A cookie may be linked to information about your browser, device or activity on our site. It does not usually identify you by name on its own. Information collected through cookies may, however, be combined with information connected to your account or visit. We handle that information in line with our wider privacy obligations.

The cookies used on our site are grouped below by their main purpose. A cookie can sometimes support more than one function. The cookies available may change as we maintain and improve the site.

Strictly necessary cookies

These cookies are needed for core features and security. They can help keep you signed in, maintain a secure session, remember information as you move through the cashier, and protect account functions from misuse. The site may not work correctly without them, so they cannot normally be switched off through the cookie notice.

Performance and analytics cookies

These cookies help us understand how the site performs and how visitors use it. For example, they may show which pages are visited most often or help us identify slow pages, error messages and navigation problems. We use this information in an aggregated or otherwise controlled way to improve the site.

Functionality cookies

Functionality cookies remember choices that make the site more convenient to use. Examples include remembering your preferred language or display settings, and retaining a choice you have made about how certain parts of the site should appear. If you remove these cookies, you may need to set your preferences again.

Marketing cookies

Marketing cookies can help us understand whether a campaign or communication has been seen and whether it has reached the intended audience. They may also help limit repeated messages or show content that is more relevant to your interests. Where consent is required, we will ask for it through the cookie notice before using these cookies.

The names and duration of individual cookies can change. The cookie notice on the site gives you the choices available at the time you visit, while your browser gives you additional control over cookies stored on your device.

You can manage cookies in two main ways: through the settings in your browser and through the cookie notice displayed on our site. Your choices apply to the browser or device where you make them, so you may need to set them again on another device or browser.

Use your browser settings

Most browsers let you accept, delete or block cookies. They may also allow you to block cookies from particular sites, remove cookies when you close the browser, or receive a notification before a cookie is stored. The steps and wording differ between browsers, so use the privacy or security settings provided by your browser.

• Delete stored cookies if you want to remove previous choices from your device.
• Block all cookies or only selected categories, depending on the controls your browser provides.
• Remember that deleting cookies may sign you out of accounts and remove saved preferences.

Use the cookie notice on our site

When the cookie notice appears, you can use the available controls to accept or refuse optional categories. You can normally change your choices later through the cookie controls made available on the site. Strictly necessary cookies may remain active because they support security and essential account functions.

If you clear your browser data, use a private browsing window, or change devices, the site may not remember your earlier choice. The cookie notice may then appear again. Changing a cookie choice does not always remove cookies already stored, so you may also need to use your browser settings.

You can block cookies, but the site may not work fully as a result. Blocking strictly necessary cookies can affect essential functions, while blocking optional cookies may reduce the information available to us about site performance or your preferences.

• You may be signed out or asked to sign in again.
• Account, security or cashier functions may not work as expected.
• Your language, display or other preferences may not be remembered.
• Some pages may load less efficiently, show repeated notices or fail to display certain features.

If a function is not working after you change your settings, try allowing strictly necessary cookies and then open the site again. You can also clear the relevant cookies and start a new session. Blocking performance, analytics or marketing cookies should not normally prevent basic site access, but it may limit some supporting functions.

If you have a question about cookies, your choices or how a cookie setting affects your account, please contact us. We can explain the available controls and help identify whether a browser setting is affecting the site.

• Email support@goodwin-casino.co.uk.
• Use the live chat available on the site.

When contacting us, tell us what you were trying to do and which browser or device you were using, but do not send your password or other account security details through an ordinary message.

We may update this Cookies Policy when our use of cookies or the controls available to you change. If an update is important, we may also show a new notice or ask you to confirm your choices again. The current version is the one displayed on this page.